Frequently asked questions

The Best Workout in the World™®. Founded in West Hollywood in 1998, it’s the original strength and cardio interval fitness experience that provides a dynamic, high-intensity workout that’s as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill and each day focuses on different muscle groups in order to achieve real results and to help reduce the risk of injuries.

Don’t worry! We welcome beginners and meet a lot of them everyday! If it’s your first time, we’ll look after you in any class you choose. We don’t have a “beginner’s class.” Barry’s classes are created for you to challenge yourself — you can set your own level of speed and choose the heaviness of your weight, depending on your experience.

To make the most of your first class, we ask that you arrive 15 minutes early. Find out more about being a first timer here.

The great thing about running as a cardio exercise is that you don’t have to be “good” to start. In your first few classes, choose a pace that feels safe but challenging for you. While our instructors will be pushing you, you’ll be the one pushing the buttons on the treadmill panel. If you really don’t want to run at all, you have the option to book a Double Floor class.

We recommend 4 classes per week as an optimal number, with 3 classes per week at a minimum if you’re hoping to see visible results. But, as always, listen to your body — if your muscles are very sore, give them time to recover.

Most days, the floor exercises are focused on a specific part of the body. There are two reasons for this:

1. It’s the safest option for people who really want to get fit fast — switching muscle groups creates the biggest impact and reduces the risk of injury.
2. We come in all different shapes and sizes, and all of us have something about our appearance we’d like to prioritize.

You have two options — class packages or 30-day memberships, depending on the kind of relationship you’re ready to have with us. As you’d expect, the more you commit, the more you save.

As applicable, classes and membership packages are non-refundable. No exceptions.

We do not offer refunds on purchases for our services, beyond your statutory rights. We strongly ask you to be modest in your initial membership purchases, and to make sure you like us, can reach the venue, and like what we do before making extravagant purchases.

Unused merchandise will be accepted for a full refund within 7 days of purchase. After 7 days, a store credit will be issued for up to 30 days. No returns will be provided without a receipt.

For Individuals Located in the European Union: You can cancel your order for a class or membership package without giving any reason within 14 days from the day of the conclusion of the purchase to the extent you have not used the package purchased. You must inform us of your decision to cancel your order. You may submit your request by contacting us at help@barrys.com. To meet the cancellation deadline, it is sufficient for you to send your communication before the 14 days’ cancellation period has expired.

For questions or support with online purchases or returns, please visit www.barrys.com/contact-us.

We do! Find more info here.

If you are moving to a region with a Red Room, let us know and we can help get you set up in your new Home Studio! If your move will take you away from Barry’s, we’re happy to turn off your membership renewals and hope to welcome you back to Barry’s again soon! Unused packages or membership credits are non-refundable but may be eligible to make reservations in other regions – please connect with your studio team for more information.

Our class packages and memberships are region-specific. That means that if you buy a class package or membership at Chelsea in NYC, you can only take classes at New York studios like Chelsea, Tribeca, or Noho. Ditto in Chicago, London, or anywhere else.

If you have a US Class Package or Membership, class credits can be used to make reservations at other regions of equal or lesser value (with the exception of Miami). Promotional or Exclusive packages/memberships may be subject to terms and conditions.

Make sure to read the small print or ask the studio when buying a package or membership for clarification.

You only need to book your starting spot, either tread or floor. This automatically reserves you the corresponding spot on the tread or floor, and that’s where you’ll move when the rounds switch. If you book Double Floor, you’ll skip the treadmill altogether.

Take your pick! The beauty of Barry’s is that you get the exact same workout whether you start on the treadmill or bench.

We know how much you love to plan so we open reservations 7 days prior to the class. All we ask is that if you are not going to be able to make the class, you cancel at least 12 hours prior. This allows us to make sure someone else gets that primo treadmill if you can’t make it! Anything canceled less than 12 hours before class starts is a late cancel, and you will forfeit the class from your package and incur a no-show fee if you have a membership. (See “What if I miss class?” for more details.)

If you book a class under your membership and don’t show up, you’ll forfeit the class and receive a no-show fee — which ranges in price depending on which city your membership is in. If you have a class package, you just forfeit your class.

Seven days. At noon, exactly one week prior, we release all classes for a given day.

So for instance, if it’s Tuesday, you can book the following Tuesday’s classes beginning at 12:00pm, and so on and so forth. For the most popular classes, we know for a fact that there are people staring at their computers at 11:59 a.m., fingers ready to pounce on the classes once they open for reservations.

You can find all information regarding our return policy on the Terms & Conditions page here.

Yes! You can find options for your region on our Gift Card page.

We’d love to share the Barry’s love with everyone, but we unfortunately can’t be liable for anything left in our lobby area. We do not offer child or pet sitting at this time. We love the little ones, but all children must be accompanied by a supervising adult at all times.

We strongly recommend you talk with your doctor about what is appropriate for you. Everyone is different. Plus, the details of each pregnancy can differ. While continuing a reasonable program of physical activity and exercise during/after pregnancy often can be beneficial, some modification to exercise routines and exertion levels may be appropriate. Again, we recommend you discuss what is best for you with your doctor, and make sure your doctor knows what a Barry’s workout entails (running and weight training).

If you wish, you can freeze a membership for the duration of your pregnancy. We support you and when you are ready to come back to class postpartum, you can take it at your own pace. You know your body best and we are so impressed with our Mamas-to-be and new mamas in class.

Yes! All locations (with the exception of The Hamptons) have personal lockers for your use, complete with built-in combination locks. Please note that Barry’s is not liable for any personal property you may bring with you into the studio so please be sure to lock your locker with a unique combination each and every time.

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