Group of female and male Barry's Bootcamp instructors flexing and smiling on black background
Group of female and male Barry's Bootcamp instructors flexing and smiling on black background

Position Overview

POSITION: Desker / Fueler

DEPARTMENT: Front of House

RESPONSIBLE TO: Studio Manager

BARRY’S - The Best Workout in the World

Barry's is the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun! Our mission and our goal is very simple. To ensure that our clients experience is the best part of their day. Our family look to inspire, motivate, support and most importantly build a community who share the same vision of health, fitness and wellbeing.

Here at Barry’s, we practice what we preach. We are a community dedicated to working (out) hard and having fun. We love a challenge, and spend every day continuing to innovate.

Mission accepted? Join the HUSTLE.

OBJECTIVE

Our Deskers/Fuelers are the face of Barry's! Their key focus is to ensure that our clients have the best possible experience from the moment they step into our studio to the moment they leave. Whether you are working on front desk or being our Fuel Bar Bartender! This includes memorising clients names and preferences, assisting with client questions, complaints or any issue a client may have whilst carrying out the day to day tasks efficiently and effectively.   

Main attributes for a Desker/Fueler? Thats simple - Friendly, fun, fearless, passionate and positive can do attitude towards the job with a love for health and fitness!

RESPONSIBILITIES

  • Provide the highest level of customer service to clients
  • Live and Breath our Barry's Culture and Values 
  • Exceptional interpersonal skills - a focus on building strong community relationships 
  • Studio walk around tours and info to potential new clients / sales
  • Work as a team - as we like to call it, family. 
  • Using our database to charge clients for classes, shakes, retail and other product
  • Answer phone calls using accurate techniques and use features correctly 
  • Fuel Bar Bartender - Make protein shakes for clients -  Engagement with clients
  • Working closely with class instructors making sure classes are checked in swiftly
  • Dealing with complaints - Problem solving 
  • Being responsible of opening & closing the building. Making sure security alarm is set & the building is securely locked up at night
  • Carrying out any ad hoc tasks given by management 
  • Provide administrative and general support to the Studio Manager / Supervisors
  • Restocking fridges, helping fuel bar in busy times and rolling towels
  • Checking stock levels and daily stock counts
  • Maintaining retail standards 
  • Daily troubleshooting any outstanding issues the site may have this includes, locker checks, changing room checks
  • Check cleanliness of Studio - making a record of any poor levels of cleanliness or any maintenance issues and take necessary steps/action to remedy - assist where needed with studio cleaning and prepping the red room (putting away weights) 
  • Report any maintenance issues to Studio Supervisor/Manager 
  • Logging and maintaining lost property
  • Keeping up to date with the latest BARRYS news, updates, campaigns and events 
  • Attend all training sessions as requested (Including Health & Safety Requirements) 
  • Dealing with any first aid issues & making sure it is noted into the accident book

COMPANY CULTURE RESPONSIBILITIES 

  • Work to uphold Barry’s community and culture standards, and live the company mission, vision, and values daily. 
  • Represent the Barry’s brand within the studio and throughout the fitness community. 
  • Assist in participating in and enhancing the community with your studio and regional teams.

MUST HAVE’S

  • Flexibility to working pattern! - Early Starts, Late finishes and Weekend Work. 
  • The ability to prioritise within a fast-paced environment
  • The role requires assistance with Studio Deliveries so must be able to complete our Health and Safety training, including manual handling. 
  • Be able to stand for sustained periods of time 
  • Must have a friendly and professional phone and email etiquette

BENEFITS

  • Free gym membership
  • Staff retail discounts
  • Flexible working
  • Company social events
  • Workplace pension scheme

 

NOTE

This document reflects the job content at time of writing and will be subject to periodic change in the light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly.

We appreciate your interest in employment with Barry’s Bootcamp! Barry’s is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, religion of belief, sex, age, disability, gender, marriage and civil partnerships, pregnancy and maternity.

Candidates must be at least 18 years or older to apply

JOIN OUR FIT FAM

Join the barry’s team

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  • I understand that this is an application for employment, and not an offer of employment.